In May 2025, the User Experience (UX) Service continued a programme of user research for the LOUISA project by testing how easily students could use a prototype course in Learn to complete key tasks relating to assessment and feedback. This research helped prioritise areas for improvement. Previous student research and input from staff helped inform […]
Read moreThis year, the UX Service have been working with the Careers Service as they review and restructure their web content. In June, we worked with Careers Service staff to run a sketching workshop that would help us to understand the expectations that students bring with them when they use the Careers Service website. This workshop […]
Read moreContinuing our work to help the Careers Service make their website more user-centred, the UX Service ran a session to map the stages a PhD student typically goes through when they interact with the Careers Service, to help us work out the role of web content at different stages of the flow. At the start […]
Read moreBuilding on the success of UX24, an in-person conference organised last year in collaboration with UCISA, we’ve now confirmed an exciting programme of speakers for a new hybrid event happening on Thursday 11 September. Tickets are available now, free for members of the University as part of our institutional UCISA membership. In my role co-chairing […]
Read moreThe UX Service recently concluded a project to research staff requirements improve University staff profiles to meet the needs and requirements of staff. In this post, I share my reflections from running such a wide-ranging, interesting and important project for the University. The Role of Profiles project ran from January to July 2025, led by […]
Read moreAbout me Hiya! My name is Zbigniew, a fourth year undergraduate student doing Product Design at the Edinburgh College of Art. This summer I joined the ranks of the UX team as Green Digital Design Intern, to build on the foundation created by the previous sustainability intern, in order to: improve the University’s web estate […]
Read moreResearch from the Role of Profiles project revealed what staff require from online profiles. In a series of two ideation workshops, the UX team worked with staff across the University to consider possibilities for a new profiles provision. As part of a project on profiles, a programme of research activities including system analysis, a survey […]
Read moreAbout me Hi! I’m Mostafa, a second year undergraduate student studying computer science at the University of Edinburgh. I am also the Digital Content Style Guide Intern working in the UX team to: understand how publishers use the style guide when editing content propose improvements to the guide explore new ways of applying style guide […]
Read moreLast month I attended UX Scotland, an annual conference for UX professionals. This post looks at three sessions that stood out to me. This was my first time attending UX Scotland and I’ve got to say I was really impressed. The whole event was well run and there was a varied set of interesting talks […]
Read moreAs the UX Service begins our next digital sustainability initiative, it was timely to pull together insights from our recent work for ideas on ways to reduce the environmental impact of digital content. To support the University’s pledge to become net carbon zero by 2040, in 2024 the Website and Communications team supported three interns […]
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