In May, Mel and Nick from the UX team attended two days of Power BI training with QA. The training covered the basics of using Power BI Desktop and, through a mix of instructor-led and independent exercises, gave us a chance to transform data and build visualisations. Mel’s reflections Before the training, I’d only ever […]
Read moreContent Improvement Club is our regular meetup for web publishers. In our March session, with a focus on accessibility, we explored how effective use of links and headings can make content easier to navigate and use. Accessible content is effective content Accessible content is simply effective content. If people cannot access, understand or use […]
Read moreContent Improvement Club is our regular meetup for web publishers. In January, we ran two sessions focused on writing alt text and making images accessible. Last March, we ran a session outlining why alt text matters and key principles behind writing it well. This post builds on that session, so we recommend reading our previous […]
Read moreContent Improvement Club is our regular meetup for web publishers. This month, we focused on how to make web content easier to use by applying a nine-step editing process called ‘Editing that works’. After taking a break over the summer, Content Improvement Club returned with a session in September held in person at the Edinburgh […]
Read moreIn September, I attended Access:Given, a new one-day digital accessibility conference. This post covers the four sessions and my takeaways from an insightful event. Being at the very first Access:Given felt like a real opportunity. Accessibility was central, not just in topic, but in how the event was run. Five speakers across four sessions each […]
Read moreThe User Experience (UX) Service recently built and launched our new Effective Digital Content course. Along the way, we learnt a lot about the wider challenges of digital projects. Here are six top tips and insights we wanted to share with anyone preparing to create online learning or other digital resources. Be open to trying […]
Read moreIn May 2025, the User Experience (UX) Service continued a programme of user research for the LOUISA project by testing how easily students could use a prototype course in Learn to complete key tasks relating to assessment and feedback. This research helped prioritise areas for improvement. Previous student research and input from staff helped inform […]
Read moreWe’ve been developing a new version of the Effective Digital Content online course. This post looks at how we approached manual accessibility testing and the changes we made as a result. This is part 5 of our short series on how we built the new version of Effective Digital Content. Other posts in this series are: Part […]
Read moreWe’ve been developing a new version of the Effective Digital Content online course. This post looks at how we built the course using our chosen platform, Articulate Rise 360, and how we found the process. This is part 4 of our short series on how we built the new version of Effective Digital Content. Other […]
Read moreContent Improvement Club is our regular meetup for web publishers. This month, we looked at writing and improving alt text to make images accessible to all users. Our revamped content improvement meetups We recently launched Content Improvement Club, a series of meetups aimed at staff who work with web publishing at the University. The meetup […]
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