Riding on the success of our internal Effective Digital Content course, we set out to expand by building an external version for the short courses platform, taking a product thinking approach. Three months on, experimenting with a proof-of-concept course has convinced to pause this work – to avoid falling into a build trap. The success […]
Read moreIn May, Mel and Nick from the UX team attended two days of Power BI training with QA. The training covered the basics of using Power BI Desktop and, through a mix of instructor-led and independent exercises, gave us a chance to transform data and build visualisations. Mel’s reflections Before the training, I’d only ever […]
Read moreIn our October session of Content Improvement Club, we divided up into breakout rooms and worked on the same page of content. Then we came back together and compared the edits we had made. This session helped us to learn about what different editors look for when working on a piece of content. The aim […]
Read moreContent Improvement Club is our regular meetup for web publishers. This month, we focused on how to make web content easier to use by applying a nine-step editing process called ‘Editing that works’. After taking a break over the summer, Content Improvement Club returned with a session in September held in person at the Edinburgh […]
Read moreIn September, I attended Access:Given, a new one-day digital accessibility conference. This post covers the four sessions and my takeaways from an insightful event. Being at the very first Access:Given felt like a real opportunity. Accessibility was central, not just in topic, but in how the event was run. Five speakers across four sessions each […]
Read moreBuilding on previous research analysis on who attends training, in what mode: We know from our research that men in College of Science and Engineering (CSE) are less likely to access digital skills training than women. This highlights a risk that they may get left behind. My Digital Skills Training Team conducted a mapping exercise, …
Read moreWe’ve been developing a new version of the Effective Digital Content online course. This post provides information about how to access the new course and what it covers. This is part of our short series on how we built the new version of the Effective Digital Content online course. Other posts in the series include: […]
Read moreWe’ve been developing a new version of the Effective Digital Content online course. This post looks at how we approached manual accessibility testing and the changes we made as a result. This is part 5 of our short series on how we built the new version of Effective Digital Content. Other posts in this series are: Part […]
Read moreWe’ve been developing a new version of the Effective Digital Content online course. This post looks at how we built the course using our chosen platform, Articulate Rise 360, and how we found the process. This is part 4 of our short series on how we built the new version of Effective Digital Content. Other […]
Read moreWe’ve been developing a new version of the Effective Digital Content online course. This post looks at how we moved on from the prototype stage and which technology options we considered. This post is written by Nick Daniels and Katie Spearman from the User Experience (UX) Service. This is part 3 of our short series […]
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