I previously introduced QuillMark, a tool I built to help web publishers check content against the University’s editorial style guide. In this post, I explain the technical design and methodology behind the prototype. Introduction My name is Shlok, and this summer I am working as an AI and UX Innovation Intern in the Information Services […]
Read moreI introduce QuillMark, a Drupal prototype designed to help web publishers check content against the University’s editorial style guide. I reflect on how I developed and tested the tool with publishers, focusing on what their feedback revealed about usability and how it will shape the next version. Introduction My name is Shlok, and this summer […]
Read moreIn March, I started my internship as a Digital Developer within the Website and Communications team. My internship focuses on exploring Figma, the industry-leading digital design tool, and the user interface (UI) component library that the University has been developing within it. First impressions as an intern On my first day – somewhere between […]
Read moreUX Scotland is an annual two-day conference for people working in user-centred design. This year, I went along to the John McIntryre Centre to hear about the latest developments in UX. In this post, I’ll write about my highlights from the conference. Object-oriented UX in action: rebuilding a public sector website with structured content Joey […]
Read moreI was pleased to have a talk accepted at the annual UCISA Women in Tech (WiT) conference. I went to Newcastle for a day of talks, workshops and networking. I left with a better understanding of the WiT community , and a reinforced appreciation of the need for inclusivity in Higher Education. UCISA is […]
Read moreDrupal In A Day (DIAD) is an in-person training event, designed as a beginner-friendly hands-on introduction to Drupal, the open-source content management system. When the University hosted DIAD, several of the UX team took the chance to attend. As content management systems go, Drupal is one of the mainstays. It’s been around for 25 years […]
Read moreIn our May Content Improvement Club session, we focused on how to run a usability test. We ran through the basics of putting a script together, watched a clip from a test and had a go at prioritising some issues. Two problems for people working with content We started this session by outlining two problems […]
Read moreOur Editorial Style Guide contains many conventions and we know from research that publishers struggle to remember to apply them. Could automation help? We experimented embedding style guide rules into a Drupal module that checked content against the rules in the editorial interface and suggested corrections when the rules weren’t followed. As part of a […]
Read moreAI development keeps evolving as do the ways people seek to use AI. Traditional software development runs the risk of trying to perfect AI features people won’t use. Revisiting our previous AI research helped me tease out new opportunity spaces for AI features to help with content design tasks. Last summer, Mostafa Ebid joined the […]
Read moreRiding on the success of our internal Effective Digital Content course, we set out to expand by building an external version for the short courses platform, taking a product thinking approach. Three months on, experimenting with a proof-of-concept course has convinced to pause this work – to avoid falling into a build trap. The success […]
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