Content Improvement Club is our regular meetup for web publishers. In our November session we covered events pages. We worked in groups to create a journey map of the information people need from an events page at different points in time. We also spent time peer reviewing events pages people had brought along. We produce […]
Read moreThis is a joint blog with reflections from Katie Spearman and Mel Batcharj from the User Experience Service who attended the conference. This year the conference was online The ContentEd conference this year was a two-day event held completely online. There were some definite pros to this approach – there was a packed line up […]
Read moreThe UX Service launched a new version of the Effective Digital Content online course in May this year. You can read about how we built the new version of the course in previously published blogs: Our six-part series on building the Effective Digital Content course Six practical tips: what we learnt building a new online […]
Read moreOver the last year, alongside my colleagues in the User Experience (UX) Service I’ve been writing and developing a new version of the Effective Digital Content (EDC) online course – which is now live. You can read more about this work in our blog series: Part 1: Developing our Effective Digital Content online course Part […]
Read moreOn 11 September 2025 Nick Daniels, Mel Batcharj and I attended the UCISA User Experience (UX) Community Day 2025 – organised by Emma Horrell and the UCISA committee. In this blog we share our reflections from the day. A new hybrid format was adopted The day was run in a new hybrid format where people […]
Read moreWe’ve been developing a new version of the Effective Digital Content online course. This post provides information about how to access the new course and what it covers. This is part of our short series on how we built the new version of the Effective Digital Content online course. Other posts in the series include: […]
Read moreWe’ve been developing a new version of the Effective Digital Content online course. This post looks at how we moved on from the prototype stage and which technology options we considered. This post is written by Nick Daniels and Katie Spearman from the User Experience (UX) Service. This is part 3 of our short series […]
Read moreLast week I attended the Communications and Marketing (CAM) Conference for the first time. It’s a one-day event for University staff interested in communications and marketing, held at the John McIntyre Conference Centre and attended by around 200 people. You can find out more about the conference on the CAM Conference SharePoint (University login required […]
Read moreThis month we hosted the second of our new Content Improvement Monthly meet-ups at Argyle House – it was great to see everyone who attended and really interesting to hear about different experiences of managing long content pages. For those who haven’t heard about Content Improvement Monthly, it’s a new meet-up for University staff who […]
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