The LOUISA project has recently conducted a second round of user research with students to identify problem areas in the in-course assessment and feedback process. A previous blog post explained how and why this research was undertaken: Conducting a second round of student research to understand students’ experiences of in-course assessment in Learn The LOUISA […]
Read moreThe LOUISA team engaged with more students to validate earlier findings and ensure representation from a wider range of student groups An initial round of research had been conducted with student interns in summer 2024 to understand the in-course assessment and feedback process for students at the University. Colleagues across all three Colleges analysed the findings, […]
Read moreProspective postgraduate research students are an important audience for many academic profile pages. In this post, I look at some practical steps that academic staff can take to make their profiles more useful to this audience. In our research project looking at staff profile pages, we’ve heard from colleagues about the most important audiences they […]
Read moreHearing from 40 academic and professional services staff across various Schools and business units revealed why some groups of staff underused profiles compared to others and provided insights into the relative needs and preferences of different groups of staff. Analysis of UUN data associated with staff profiles published on EdWeb as part of the Role […]
Read moreThousands of staff have a profile on the University website, yet many more don’t. Through interviews with staff, the Role of Profiles project sought to find out why, and to establish needs and requirements for profiles. This blog post documents reasons and use cases staff shared for having a University web profile. The move to […]
Read moreContent in University staff profiles plays a dual role in highlighting the achievements and important work of University employees and showcasing the institution as a centre of excellence. A profiles project sought to learn what staff needed from their online profiles. This post collates insights into profile content requirements, based on what staff shared in […]
Read moreResearch for the Role of Profiles project found that many University staff profiles were out-of-date. Interviewing staff about their current processes for creating, updating and deleting profiles identified the work required to keep profiles current, and surfaced areas of good practice as well as opportunities for improvement. Analysis of UUN data associated with University staff […]
Read moreInterviewing 40 academic and professional services staff about profiles not only revealed insights from staff about their own profiles, but also viewpoints from staff involved in coordinating and utilising profile content. This blog post recounts the process to synthesis and analyse staff interview data to surface these different perspectives and understand associated needs and requirements. […]
Read moreThe Role of Profiles project aims to identify recommendations for an improved online profile provision, based on the needs of University staff. Interviewing individual staff members was our primary research method. This post outlines how we set up and conducted staff interviews – to hear what staff had to say, and to gather data on […]
Read moreWe’ve been developing a new version of Effective Digital Content. This post looks at how this work fits into our wider approach to supporting content design across the University. About the current version of Effective Digital Content If you work with websites at the University, there’s a good chance that you’ve taken our course Effective […]
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