Over the last 2 years, I have been conducting important research which delves into the complexities encountered by our University community when seeking a website. By pinpointing key challenges and collaborating with University staff, the Website and Communications team have been rethinking our approach to web governance. This blog sets out the key steps in […]
Read moreGraphic design has been an integral part of the University of Edinburgh for over 25 years, evolving significantly as a service during this time. Initially centralised in a single team known as Visual Resources, graphic design services gradually expanded across the University’s Colleges, Schools and support areas. One key area where graphic designers made […]
Read moreAt the recent Research Support Services (RSS) Conference at The University of Edinburgh, I had the privilege of both attending and presenting. Alongside Nick Daniels, our Senior Content Designer, we led an interactive session exploring real-world service challenges through the lens of human-centred design. This approach isn’t about quick fixes—it’s about deeply understanding and addressing the […]
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The Change Advisory Board (CAB) helps bring requests, changes and improvements into the Design System. In September, we processed our first Requests for Change through the CAB, approving accessibility changes that had been submitted by another team. This allowed us to put into practice our process for maintaining and updating what is contained within the […]
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