design – Page 2

Profile owners, coordinators and consumers: Making sense of multiple perspectives on staff profiles

21st May 2025 Emma Horrell

Interviewing 40 academic and professional services staff about profiles not only revealed insights from staff about their own profiles, but also viewpoints from staff involved in coordinating and utilising profile content. This blog post recounts the process to synthesis and analyse staff interview data to surface these different perspectives and understand associated needs and requirements. […]

Graphic design at the University of Edinburgh: A legacy preserved

11th March 2025 Sonia Virdi

Graphic design has been an integral part of the University of Edinburgh for over 25 years, evolving significantly as a service during this time. Initially centralised in a single team known as Visual Resources, graphic design services gradually expanded across the University’s Colleges, Schools and support areas. One key area where graphic designers made […]

Bringing AI innovation to University web content management – a day of Drupal AI exploration

30th January 2025 Emma Horrell

Advancements in Drupal AI and LLMs prompted us to explore ways to use AI to enhance and improve UX. Working with Drupal AI specialists, we spent a day considering how AI can impact user experiences of those publishing, searching and consuming University web content. Drupal is leading the way in applying AI to content management […]

Reflections on the Green Digital Design internship

5th December 2024 Catherine Munn

We gave three interns three months to investigate, measure and identify strategies to reduce carbon emissions of the University’s web estate. Here are my reflections as the manager of the Green Digital Design internship We recruited three Green internships to investigate sustainable design solutions Early in 2024, I started planning a summer internship within the […]

Trusting the process: unlocking service challenges with human-centred design

26th November 2024 Sonia Virdi

At the recent Research Support Services (RSS) Conference at The University of Edinburgh, I had the privilege of both attending and presenting. Alongside Nick Daniels, our Senior Content Designer, we led an interactive session exploring real-world service challenges through the lens of human-centred design. This approach isn’t about quick fixes—it’s about deeply understanding and addressing the […]

A behind-the-scenes look at UX24 – notes from a first-time conference organiser

18th November 2024 Emma Horrell

UX24 was a big achievement – the first UCISA UX in Higher Education (HE) conference, sold-out to an audience of 80, and a personal career highlight. A few months after the event, I reflect on my experience leading the organising committee. UX24 happened on 17 September 2024 after nearly a year of planning. As chair […]

Behind the Screens and my Green Web Internship: The Environmental Cost of Digitality

1st August 2024 crincon

From browsing websites to using devices, our online interactions have a hidden impact on the planet that we often overlook. Join me as I explore these environmental costs during my internship with the Web and Communications team. Ever stopped to think about what happens every time you turn your computer on, access websites, click on […]

A new one-day conference for UX professionals working in Higher Education

7th June 2024 Emma Horrell

On Tuesday 17 September 2024 people from educational institutions across the UK will gather in Manchester for a day of talks, workshops and networking on the theme of challenges and opportunities of UX in Education. Tickets are now on sale if you would like to join us. I’ve co-chaired a UX Community of Practice as […]

Introducing the Green Digital Design internship

16th April 2024 Catherine Munn

We have recently recruited a Green Digital Design intern to join the UX and Content team over the summer. The aim of this internship is to investigate how we can reduce carbon emissions of the University of Edinburgh’s web pages through sustainable design practices. Why should we care about Green Digital Design? The seed of […]

Applying effective digital content principles in practice – our new training approaches

27th February 2024 Emma Horrell

Acting on our research carried out between 2022 and 2023 and to coincide with the web migration project and training in EdWeb 2, we’re running a series of practical sessions to help University staff implement concepts from the Effective Digital Content course. Preparing user-centred content, or content design as it has come to be called, […]

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