Last month I attended UX Scotland, an annual conference for UX professionals. This post looks at three sessions that stood out to me. This was my first time attending UX Scotland and I’ve got to say I was really impressed. The whole event was well run and there was a varied set of interesting talks […]
Read moreInterviewing 40 academic and professional services staff about profiles not only revealed insights from staff about their own profiles, but also viewpoints from staff involved in coordinating and utilising profile content. This blog post recounts the process to synthesis and analyse staff interview data to surface these different perspectives and understand associated needs and requirements. […]
Read moreGraphic design has been an integral part of the University of Edinburgh for over 25 years, evolving significantly as a service during this time. Initially centralised in a single team known as Visual Resources, graphic design services gradually expanded across the University’s Colleges, Schools and support areas. One key area where graphic designers made […]
Read moreAdvancements in Drupal AI and LLMs prompted us to explore ways to use AI to enhance and improve UX. Working with Drupal AI specialists, we spent a day considering how AI can impact user experiences of those publishing, searching and consuming University web content. Drupal is leading the way in applying AI to content management […]
Read moreWe gave three interns three months to investigate, measure and identify strategies to reduce carbon emissions of the University’s web estate. Here are my reflections as the manager of the Green Digital Design internship We recruited three Green internships to investigate sustainable design solutions Early in 2024, I started planning a summer internship within the […]
Read moreAt the recent Research Support Services (RSS) Conference at The University of Edinburgh, I had the privilege of both attending and presenting. Alongside Nick Daniels, our Senior Content Designer, we led an interactive session exploring real-world service challenges through the lens of human-centred design. This approach isn’t about quick fixes—it’s about deeply understanding and addressing the […]
Read moreUX24 was a big achievement – the first UCISA UX in Higher Education (HE) conference, sold-out to an audience of 80, and a personal career highlight. A few months after the event, I reflect on my experience leading the organising committee. UX24 happened on 17 September 2024 after nearly a year of planning. As chair […]
Read moreFrom browsing websites to using devices, our online interactions have a hidden impact on the planet that we often overlook. Join me as I explore these environmental costs during my internship with the Web and Communications team. Ever stopped to think about what happens every time you turn your computer on, access websites, click on […]
Read moreOn Tuesday 17 September 2024 people from educational institutions across the UK will gather in Manchester for a day of talks, workshops and networking on the theme of challenges and opportunities of UX in Education. Tickets are now on sale if you would like to join us. I’ve co-chaired a UX Community of Practice as […]
Read moreWe have recently recruited a Green Digital Design intern to join the UX and Content team over the summer. The aim of this internship is to investigate how we can reduce carbon emissions of the University of Edinburgh’s web pages through sustainable design practices. Why should we care about Green Digital Design? The seed of […]
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