My time at the Forrest Hill office as an Information Resources intern began four weeks ago under Edinburgh’s summer brilliance. Working as a part of the Portal Services team, I am responsible for creating and improving existing information resources about MyEd(the University’s online portal), including editing EdWeb2 pages, producing instructional videos, and refurnishing help […]
Read moreBack in November (yes, I know — this post is fashionably late), I attended Drupal Camp Scotland on 7th November 2025. It was a full day of interesting, insightful and genuinely useful talks. From the moment I arrived, greeted by friendly faces over morning coffee – there was a strong sense of community. As my […]
Read moreAs AI-generated content becomes increasingly prevalent, questions of trust emerge, prompting a growing need for transparency about the creation of digital content. As part of an academic study, I designed and prototyped ways to display provenance data for synthetic content made by an AI searchbot on a University website. Working in UX, I’m always eager […]
Read moreOn 11 September 2025 Nick Daniels, Mel Batcharj and I attended the UCISA User Experience (UX) Community Day 2025 – organised by Emma Horrell and the UCISA committee. In this blog we share our reflections from the day. A new hybrid format was adopted The day was run in a new hybrid format where people […]
Read moreA green digital design internship hosted by the UX Service in summer 2025 prompted us to consider how digital housekeeping could support the efforts of the Careers Service team to streamline their website. In the process, the Careers Service emerged as admirable case study, promoting the benefits of combining both UX and digital sustainability for […]
Read moreThroughout my internship, I’ve had the chance to meet many different publishers from across the University and through all kinds of interactions – whether in user interviews, unconferences, user testing, or just in daily life. It’s been incredibly insightful for me to learn how publishers work, the processes they follow, and the pain points they […]
Read moreBuilding on the success of UX24, an in-person conference organised last year in collaboration with UCISA, we’ve now confirmed an exciting programme of speakers for a new hybrid event happening on Thursday 11 September. Tickets are available now, free for members of the University as part of our institutional UCISA membership. In my role co-chairing […]
Read moreThe UX Service recently concluded a project to research staff requirements improve University staff profiles to meet the needs and requirements of staff. In this post, I share my reflections from running such a wide-ranging, interesting and important project for the University. The Role of Profiles project ran from January to July 2025, led by […]
Read moreWorking alongside the Digital Marketing Team, we have managed to reduce the page weight of the University’s homepage, www.ed.ac.uk, so that it produces 13 less tonnes of CO2 per year. Implementing the change As part of the wider EdWeb2 update, the university’s homepage has undergone changes to improve its performance and reduce its environmental impact. […]
Read moreAbout me Hi! I’m Mostafa, a second year undergraduate student studying computer science at the University of Edinburgh. I am also the Digital Content Style Guide Intern working in the UX team to: understand how publishers use the style guide when editing content propose improvements to the guide explore new ways of applying style guide […]
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