Keeping profiles up-to-date: Practices and processes for managing the end-to-end lifecycle of staff profiles

Research for the Role of Profiles project found that many University staff profiles were out-of-date. Interviewing staff about their current processes for creating, updating and deleting profiles identified the work required to keep profiles current, and surfaced areas of good practice as well as opportunities for improvement. Analysis of UUN data associated with University staff […]

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Profile owners, coordinators and consumers: Making sense of multiple perspectives on staff profiles

Interviewing 40 academic and professional services staff about profiles not only revealed insights from staff about their own profiles, but also viewpoints from staff involved in coordinating and utilising profile content. This blog post recounts the process to synthesis and analyse staff interview data to surface these different perspectives and understand associated needs and requirements. […]

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Listening and learning from staff: Our process for interviewing University colleagues about online profiles

The Role of Profiles project aims to identify recommendations for an improved online profile provision, based on the needs of University staff. Interviewing individual staff members was our primary research method. This post outlines how we set up and conducted staff interviews – to hear what staff had to say, and to gather data on […]

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