How the Effective Digital Content course led to a collaborative project to explore ways to improve the School of Informatics course materials site

In January 2026, Alex Burford, a learning technologist from the School of Informatics contacted the UX Service following completion of the new Effective Digital Content online course. Alex had really enjoyed the course and was keen to explore ways to implement the content design best practice principles it teaches within Open Course – the platform […]

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Finding efficiencies through process diagnosis: Refining the Effective Digital Content coursework marking and feedback protocol

As we approach the first anniversary of the launch of the new Effective Digital Content course it was timely to review our approach to marking the content design exercises completed by learners to look for ways to simplify and potentially automate aspects of the process. In May 2025 the UX Service launched a new version […]

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Think like a machine: How building a Drupal context-handling feature is providing a new lens on content design and style rules

AI tools to support content tasks are becoming more and more widespread. As part of my contributions to open-source Drupal I’ve been researching how to prepare and package content design and style rules that these tools can use effectively. Using AI to help with content design tasks (and indeed, any other type of tasks) is […]

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You don’t know what you don’t know: Improving the way we position inclusive language at the University

Progressive thinking about inclusive content combined with a review of our content design tools prompted us to look at the effectiveness of our Inclusive Language Guide. Before we could think about improving the guide, however, we needed to ensure staff knew it existed. Since the relaunch of our Effective Digital Content course last year, and […]

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Fifth year of “Digital Volunteering with Wikipedia” – the Edinburgh Award

We know that many students are involved in activities alongside their studies such as volunteering, part-time work, and getting involved in the University community. To help these activities to stand out from the crowd, our University has had an Award for “Digital Volunteering with Wikipedia” to sit beside other available Edinburgh Awards for the last […]

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