Following a successful launch of Effective Digital Content, our internal course that staff complete to learn and practice fundamental content design skills, the UX Service saw an opportunity to make the course more widely available, on the University’s Short Courses platform. In May 2025, after months of user research-informed development work, my UX Service team […]
Read moreThere is an expression that is used more and more when referencing use of AI, and makes me uncomfortable: “Keeping the human in the loop”. I, instead, believe we need to ensure that we “Keep the human in the middle”. What is more relevant with this then, other than reflecting on the impact, negative but […]
Read moreIn our February session of Content Improvement Club, publishers from across the University met up and worked together on pages from their sites. In this session, we focused on five simple things that we can all do when checking over our content. About the session Content Improvement Club is our monthly meet-up for web publishers. […]
Read moreOn the last weekend of February, I made the trip to Salford for DrupalCamp England 2026. It is only its second year, but already an event I have found myself looking forward to returning to. I came away with a notebook full of ideas, some genuine food for thought about the direction of AI, and […]
Read moreOn the last weekend of February, I made the trip to Salford for DrupalCamp England 2026. It is only its second year, but already an event I have found myself looking forward to returning to. I came away with a notebook full of ideas, some genuine food for thought about the direction of AI, and […]
Read moreSix months ago I joined the Web Development team at the University of Edinburgh. I know Drupal well, but I also know it’s like a huge bag of Lego bricks, its power lies in how those bricks have been assembled, and every codebase assembles them differently. Testament to those who came before me, EdWeb 2 […]
Read moreIf you are interested in helping users and people, we have an interesting summer internship for you which is about checking our services to make sure they are as accessible as they can be for all our users.
Read moreContent Improvement Club is our regular meetup for web publishers. In January, we ran two sessions focused on writing alt text and making images accessible. Last March, we ran a session outlining why alt text matters and key principles behind writing it well. This post builds on that session, so we recommend reading our previous […]
Read moreBack in November (yes, I know — this post is fashionably late), I attended Drupal Camp Scotland on 7th November 2025. It was a full day of interesting, insightful and genuinely useful talks. From the moment I arrived, greeted by friendly faces over morning coffee – there was a strong sense of community. As my […]
Read moreAs AI-generated content becomes increasingly prevalent, questions of trust emerge, prompting a growing need for transparency about the creation of digital content. As part of an academic study, I designed and prototyped ways to display provenance data for synthetic content made by an AI searchbot on a University website. Working in UX, I’m always eager […]
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