Takeaways from DrupalCon Barcelona 2024 – Notes from a UX professional

I was lucky to be invited to speak at DrupalCon, the annual European conference for Drupal. I delivered several sessions and attended others to learn more about advancements in Drupal. Drupal is the open-source system underpinning several of the University’s digital systems, including our main website. DrupalCon Europe is an exciting fixture in the Drupal […]

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Reflections on ContentEd 2024

In October, I went to Liverpool to attend ContentEd, a conference for content professionals in the higher education sector. This post is about a couple of talks that stood out for me. Lessons in managing stakeholders through large content design projects Jonny Vaughan (Head of Content Design) and Claire Furnish (Content Designer), University of Southampton […]

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Turnitin Service News

New Similarity Report Experience – Beta View Turnitin have released a new version of the Similarity Report in Feedback Studio recently. It has been made available to all staff on Tuesday 19 November and, for the time being, you will be able to choose whether to use the new “Beta View” or continue to use […]

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Trusting the process: unlocking service challenges with human-centred design

At the recent Research Support Services (RSS) Conference at The University of Edinburgh, I had the privilege of both attending and presenting. Alongside Nick Daniels, our Senior Content Designer, we led an interactive session exploring real-world service challenges through the lens of human-centred design. This approach isn’t about quick fixes—it’s about deeply understanding and addressing the […]

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