On 26 June 2025, members of the UX team attended a half-day unconference organised by the Prospective Student Web team. In this post, we’ve written up some reflections on the event. This post is by Nick Daniels (Senior Content Designer), Mostafa Ebid (Digital Content Style Guide intern) and Zbigniew Kanabrodzki (Green Digital Design Intern). What […]
Read moreIn May 2025, the User Experience (UX) Service continued a programme of user research for the LOUISA project by testing how easily students could use a prototype course in Learn to complete key tasks relating to assessment and feedback. This research helped prioritise areas for improvement. Previous student research and input from staff helped inform […]
Read moreDid you know that Academic Support Librarians (ASLs) work year round, even while most students are on their summer break? …Continue reading →
Read moreChallenging conventional funding structures to include intersectionally underrepresented casualised academics. The Interactive Content team help launch a new digital comic resource.
Read moreThis year, the UX Service have been working with the Careers Service as they review and restructure their web content. In June, we worked with Careers Service staff to run a sketching workshop that would help us to understand the expectations that students bring with them when they use the Careers Service website. This workshop […]
Read moreContinuing our work to help the Careers Service make their website more user-centred, the UX Service ran a session to map the stages a PhD student typically goes through when they interact with the Careers Service, to help us work out the role of web content at different stages of the flow. At the start […]
Read moreBuilding on previous research analysis on who attends training, in what mode: We know from our research that men in College of Science and Engineering (CSE) are less likely to access digital skills training than women. This highlights a risk that they may get left behind. My Digital Skills Training Team conducted a mapping exercise, …
Read moreBuilding on the success of UX24, an in-person conference organised last year in collaboration with UCISA, we’ve now confirmed an exciting programme of speakers for a new hybrid event happening on Thursday 11 September. Tickets are available now, free for members of the University as part of our institutional UCISA membership. In my role co-chairing […]
Read moreIn this post conservator Amy Baldwin talks about working with the University of St Andrews to help develop their new …Continue reading →
Read moreThe UX Service recently concluded a project to research staff requirements improve University staff profiles to meet the needs and requirements of staff. In this post, I share my reflections from running such a wide-ranging, interesting and important project for the University. The Role of Profiles project ran from January to July 2025, led by […]
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