Advancements in Drupal AI and LLMs prompted us to explore ways to use AI to enhance and improve UX. Working with Drupal AI specialists, we spent a day considering how AI can impact user experiences of those publishing, searching and consuming University web content. Drupal is leading the way in applying AI to content management […]
Read moreIn summer 2024, Chris O’Neill, Green Digital Design Intern, completed a digital sustainability audit of the UX Service website. He looked at carbon emissions and page weight but also examined usage of the site, with analytics data and user research. We adopted his findings to make the site greener and more user-centred. The annual ISG […]
Read moreI was lucky to be invited to speak at DrupalCon, the annual European conference for Drupal. I delivered several sessions and attended others to learn more about advancements in Drupal. Drupal is the open-source system underpinning several of the University’s digital systems, including our main website. DrupalCon Europe is an exciting fixture in the Drupal […]
Read moreThe first UCISA UX in Higher Education conference happened in September 2024. Reflecting on the day, there was much to take in and share, both as a UX practitioner and as lead of the team planning the conference. On Tuesday 17 September 2024, 80 people from Higher Education institutions from across the country came together […]
Read moreUX24 was a big achievement – the first UCISA UX in Higher Education (HE) conference, sold-out to an audience of 80, and a personal career highlight. A few months after the event, I reflect on my experience leading the organising committee. UX24 happened on 17 September 2024 after nearly a year of planning. As chair […]
Read moreOn 13 November the UX Service team attended the second Scottish Web Folk event hosted by the Web Services team at the University of Dundee. The conference included a day of sessions on varied web-related topics, with something for everyone in the team to take away. The Scottish Web Folk group brings together people working […]
Read moreI valued the opportunity to hear from and speak with other Drupal enthusiasts from Scotland and beyond when the University hosted DrupalCamp Scotland, a one-day event on 25 October 2024 organised by the local Drupal Association. Drupal is an open-source content management system widely used at the University of Edinburgh. It is an open-source system […]
Read moreIn March 2024, the annual UCISA leadership conference came to Edinburgh. I pitched a talk about UX and change management which was accepted, giving me the opportunity to attend the three-day event. UCISA is a professional body supporting digital professionals in the education sector. Since most UK universities are members, UCISA events offer a valuable […]
Read moreOn Tuesday 17 September 2024 people from educational institutions across the UK will gather in Manchester for a day of talks, workshops and networking on the theme of challenges and opportunities of UX in Education. Tickets are now on sale if you would like to join us. I’ve co-chaired a UX Community of Practice as […]
Read moreActing on our research carried out between 2022 and 2023 and to coincide with the web migration project and training in EdWeb 2, we’re running a series of practical sessions to help University staff implement concepts from the Effective Digital Content course. Preparing user-centred content, or content design as it has come to be called, […]
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