I was pleased to be invited to deliver guest lectures about the User Experience (UX) Service by academic colleagues. Presenting to students and answering their questions helped me take fresh perspectives on framing the role of UX at the University. In my role running the UX Service, a significant part of my remit is to […]
Read moreAs part of the Role of Profiles project, the UX team learned from the work of Safa Alsalman, who investigated using AI to produce biographical content for academic staff while working for Edinburgh Innovations. In 2023 Safa Alsalman, a student of the School of Informatics, carried out a study for Edinburgh Innovations (EI) to design […]
Read moreI joined the annual Boye & Co end-of-winter meeting to share and discuss issues and trends in digital leadership and content management with other professionals from digital industries. I shared our work experimenting with AI in Drupal and learned about opportunities and challenges in the digital sector. Janus Boye from Boye & Co and Simon […]
Read moreAs part of the Role of Profiles research project, the UX Service circulated a survey to staff across the University to gather data about how they use online profiles and what they think of them. 262 staff responded, providing valuable insights. The Role of Profiles project seeks to understand what University staff need and want […]
Read moreAdvancements in Drupal AI and LLMs prompted us to explore ways to use AI to enhance and improve UX. Working with Drupal AI specialists, we spent a day considering how AI can impact user experiences of those publishing, searching and consuming University web content. Drupal is leading the way in applying AI to content management […]
Read moreIn summer 2024, Chris O’Neill, Green Digital Design Intern, completed a digital sustainability audit of the UX Service website. He looked at carbon emissions and page weight but also examined usage of the site, with analytics data and user research. We adopted his findings to make the site greener and more user-centred. The annual ISG […]
Read moreI was lucky to be invited to speak at DrupalCon, the annual European conference for Drupal. I delivered several sessions and attended others to learn more about advancements in Drupal. Drupal is the open-source system underpinning several of the University’s digital systems, including our main website. DrupalCon Europe is an exciting fixture in the Drupal […]
Read moreThe first UCISA UX in Higher Education conference happened in September 2024. Reflecting on the day, there was much to take in and share, both as a UX practitioner and as lead of the team planning the conference. On Tuesday 17 September 2024, 80 people from Higher Education institutions from across the country came together […]
Read moreUX24 was a big achievement – the first UCISA UX in Higher Education (HE) conference, sold-out to an audience of 80, and a personal career highlight. A few months after the event, I reflect on my experience leading the organising committee. UX24 happened on 17 September 2024 after nearly a year of planning. As chair […]
Read moreOn 13 November the UX Service team attended the second Scottish Web Folk event hosted by the Web Services team at the University of Dundee. The conference included a day of sessions on varied web-related topics, with something for everyone in the team to take away. The Scottish Web Folk group brings together people working […]
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