For the last year, the User Experience (UX) Service has supported the LOUISA project with a programme of UX research activities aimed at understanding problems with the current experience of assessment and feedback from student and staff perspectives and identifying potential ways to improve it. Here, I consolidate the work that led to the recommendations […]
Read moreIn May 2025, the User Experience (UX) Service continued a programme of user research for the LOUISA project by testing how easily students could use a prototype course in Learn to complete key tasks relating to assessment and feedback. This research helped prioritise areas for improvement. Previous student research and input from staff helped inform […]
Read moreBackground There has been a shift in priorities relating to data and storage of end user data over the last decade particularly in relation to services hosted by DLAM, one of the constants has always been around security, as we move forward there is an increasing expectation that we should retain the minimum required […]
Read moreLAURA (Learning Analytics in ULTRA) This project will support improving the student experience by ensuring that students, teachers and student support staff are making best use of the data, information and dashboards that are currently available in Learn, and other centrally supported learning technology applications, to gain useful insights. It will tackle perceived gaps in reporting, …
Read moreAs we move through the implementation of Learn’s Data Retention Policy we thought we would give a little more detail on what happens when a user is deleted from Learn. Why do we delete users from Learn? In order to keep Learn compliant with GDPR we delete users from the system. This also helps to […]
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This is the YouTube channel for Open Educational Content from the University of Edinburgh. Many of the videos from our […]
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