Our previous research found that students often skipped videos on University webpages. This follow-up explores whether audio, timestamped videos or structured transcripts better support students in finding the information they need. In June, I wrote a blog post about whether students watched videos on University webpages, describing my research as part of the UX Service. Do students actually watch videos on websites? […]
Read moreIt is difficult to think of a university that does not treat video as a core part of its content strategy. Across admissions, communications, and academic departments, the assumption has quietly taken hold that if something can be filmed, an open day, a student or alumni testimonial, it probably should be. The result is that […]
Read moreHello! I am Dono, a fourth-year Government, Policy, and Society student. In my role as Green Digital Design Intern on the UX team, I work on projects that integrate user-centred design and sustainable digital practices, with the goal of helping the University meet its net-zero targets by 2040. In November, I took over from the […]
Read more
